Refund & Return Policy:
Our return policy was last updated: 22/12/21
Thank you for shopping at Desistal.com
If for any reason you are not completely satisfied with a purchase, please review our policy on refunds and returns. Please contact us on our contact form if you cannot find the answer to your query
Refund and return/ Exchange Policies
The following are applicable for any products that you purchased with us.
• Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.
• For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label.
• If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. You must send photographic proof and return the item to us to be given a refund or exchange.
•If anything is unclear or you have more questions feel free to contact our customer support team.
Delivery Information:
We deliver throughout the United Kingdom and use Royal Mail 1st Class post, please allow 3 working days from date of purchase for delivery.