Refund & Return Policy:
Our return policy was last updated: 22/12/21
Thank you for shopping at Desistal.com
If for any reason you are not completely satisfied with a purchase, please review our policy on refunds and returns. Please contact us on our contact form if you cannot find the answer to your query
Refund and return/ Exchange Policies
The following are applicable for any products that you purchased with us.
• Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.
• For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label.
• If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. You must send photographic proof and return the item to us to be given a refund or exchange.
•If anything is unclear or you have more questions feel free to contact our customer support team.
We deliver throughout the United Kingdom and use Royal Mail 1st Class post, please allow 3 working days from date of purchase for delivery.